How To Add Live Chat To WordPress – Best FREE live chat service for websites

How To Add Live Chat To WordPress – Best FREE live chat service for websites


Visit my website at any point in the last
two weeks you’ll see a chat option on the bottom right and I just installed this on
a whim I was installing it for another site and if I we put it on WP crafter.com and see
how it performs in I guess it’s been amazing never been able to connect to my website visitors
be available for them asking questions and it is also led me to some new opportunities
and I am a huge fan now of having live chat on your website so I thought I whip up a quick
video on how you can get a free live chat account just like I’m using on my website
now I’ll be straightforward here there are lots of live chat options there is probably
moderately like 50 to 60 different live chat providers different companies out there now
the reason I went with this live chat company is I really like the sleek modern look at
how the interfaces so you can see on the bottom right there’s my message and there’s a picture
of me and it’s got this really neat kind of hovering chat effect that I really like plus
they have a desktop app you can of you can moderate via the browser there’s an iPhone
in an android app there’s all these great ways to be able to respond to people that
might want to chat you what so you skip all the talking and to show you how to get this
on your website so if you haven’t noticed it’s there’s a little bit of file right here
to video chat and that’s the name of the live chat company not cuddling down below I’d appreciate
it if you do go to their site I clicked through on my link just wait and see how much traffic
I’m sending their way up but it’s all free here’s video chat in here you can click on
this and create a simple account is just can ask you the price of the website you’re gonna
put it on now I have lots of different websites so the website you put it on isn’t as important
because you can have that same live chat account on multiple websites and I’m to show you how
to integrate it into your WordPress website now they do have a paid plan I’m on the free
plan I might stick with the free plants however I’m considering getting the pay plan so here’s
the pay plan for 12 bucks a month on my upgrade to its because I want this automatic message
automatic messages is actually the only thing that I want from them actually opening hours
is actually pretty cool too and to preach at survey I don’t use that am so but I would
like this automatic messages and I’ll show you what that is but with the free version
is extremely generous you can have one shot at a time if you just one person I don’t I
could do more than one chat at a time anyway you can customize the appearance at the colors
and everything you get the to use the mobile apps the desktop apps on their chrome extension
and you get your history sideways just go click through on the link that’s down below
and then click on this button and sign up for a free account now in WordPress they couldn’t
have made it any easier to add this to your WordPress site now few have websites other
than WordPress they do have plug-ins and extensions and all that for just about every platform
of work you do for WordPress because this is a WordPress channel so you have to do is
log into the backend of your WordPress dashboard go to plug-ins add new and they have a plug-in
in the WordPress plug-in repository summon a search for Tidio later the right sweet okay
just search for Tidio and here it is said to be a live chat it’s all five-star reviews
for them they are that good go ahead and click on install now and then click on activate
plug-in right there and then you have a new option right here as you can see that’s a
studio check: click on that and all you have to do is put in your email and password that
you use to create the account just a moment ago now think you have something here where
you don’t need to have an account I don’t know what you would want an account though
some anyways I’m the new pause the video in him and enter my account okay so now I put
my email and password in I submitted it in that it takes you to this screen were it allows
you to choose your project so when you set up the account you create a project put a
URL I only have this one even know I have it on his several different websites so, click
on that and then I’m a click on select and then what happens now is when you click on
this button is good to take you to the operator panel and it should do a new tab so I’m go
back to WordPress’s is loaded up now in WordPress whenever you click on Tidio chat right here
it’s going to take you straight into the panel from here on out is not to show you this option
right here so here is the panel and I can see right now their seven people on my website
I can see exactly where they are and I can actually click on any of these and initiate
a chat with someone so when I can even see what country they’re in so let’s see that
that the let’s go ahead and see what this person right here’s up to you can click on
it and I was a we don’t know the person’s name yet so it just shows this random character
but if you do get their name you can replace it with the name and I can go here and say
hi can help you and then hit enter we’ll see if they respond up and about their IP address
I know what browser I know what country therein and I’ve gone ahead and chatted them up I
don’t have to sit here and wait for response I can just close out if they do respond I’ll
get a notification here in my computer and on my phone and I’ll be of the jump in and
respond to them so your son the managers of the paid version are right here you click
on automation and you can automate on these four instances right here so someone goes
to a particular page you can automate say sending them a message if you get to the OS
or email sending them an email and if someone visits for the first time someone returns
your website and if you don’t respond so say someone chat you and you can have it send
them a message after some. Of time if you’re not able to get back to them such a look at
some of the action so let’s guard your freckled on this when someone opens a page so let’s
just say this say that the page would you wanted to be specific page and then so Ted
this is by default saying 10 seconds after due this action of it you can change this,
click on okay and here’s the different actions that you can do you can send a chat message
send an email added tag and remove the tag so these are some of the really cool actions
that you can do automation but that’s for the paid version now for the appearance you
don’t have to pay to get these appearance options signatures what this first message
is what the images that shows there there’s different looks to it I like this modern look
like I was telling you but if you prefer something else those are available as well and you could
choose what corner it’s on there just all these wonderful options you can even do this
little sidebar thing I like how I have it set but some people might want that little
sidebar on the side that says chat with us and here you can change the color you change
the text in that’s included all in the free version of its when you click on apps as I
and out this video are right here these are all the different platforms it integrates
with which is pretty deep if you ask me so anyways I really want to encourage you to
test this out go ahead and slap live chat on your website and just see what happens
I know for me I hope I love it and what really like is only to connect and talk to you so
I want you to know on right over to my website and you can chat me up I am their fences on
there I am there is not a chat bot now course at first message you might C is is an automated
message but that doesn’t mean I’m not there so whenever someone comes to my website for
the first time I have sent a message saying his teacher first time once you know glad
to have you and I’m here to answer any questions you might have so anyways lifejackets also
I recommend you put it on your site that’s it for today’s video I love to hear your thoughts
on it in the comment section down below please also give me a thumbs up on YouTube that really
helps me out and if you haven’t subscribed it to the channel go ahead and click on that
subscribe on that also helps me out now I don’t want you to ever leave empty handed
and that’s why I put together a free video course just for my subscribers called the
three steps to WordPress success now if you would like a free access to that course just
go ahead and click right here on the right thanks for watching and I’ll see you in the
next video

100 thoughts on “How To Add Live Chat To WordPress – Best FREE live chat service for websites

  1. Hi is there a way to add a blog to the site that will all me to approve the blog from customers? Live chat is cool. But I would like to get live feedback from the customers also.

  2. Tks for that info. Really useful. Would you know any free live chat with video feature? Like show the webcam and mic of the support team while the visitor communicate through keyboard.

  3. Hey, what's your take on group chat like Chatwee.com ? I mean, how important do you think it is for online communities to be able to interact in real time?

  4. hello sir its no longer free plus they are giving a code you paste somewhere i got no idea where you are to paste it

  5. Thank you so much. Added the plugin and subscribed to your channel.
    I have one question: When I click on Tidio on the side bar, it is directing me to the www.tidiochat.com, is this the way all the chat plugins work? Thank you

  6. Hi Adam, I've found a new and bad ass Chat tool for website called Crisp. They have advance tool and functions. https://youtu.be/pGCrBRtytQQ

  7. I just installed in and downloaded the app on my phone, works great and it is very clean. I like it, no hassles. Thanks for sharing.

  8. to bad tehre is no sound alert on the customers chat when tidiochat service is online….it would be great if there was so the customer thats on the site can hear "oh they wanna chat with me"..

  9. Hi. Thanks for the great find. I joined Tidio and installed the plugin, but the Free Version is only a 7 Day Trial.

  10. Hi,
    I'm sure you are aware of the Facebook Messenger Plugin for WordPress website. especially with the new big thing going about Facebook Messenger marketing from company call ManyChat.Com. I look forward to hear your view about the Facebook chat in wordpress

  11. I am on the Tidio website tonight, utilizing their "Free" service. Evidently, it is free for 7 days. Then either your trial ends, or you are charged, it seems. I may have to move on to another free service. I will give it a try for a while. Thanks for the info. It was rather helpful. @Wpcrafter.com

  12. Hello, love the video's! I checked out your site and noticed the live chat is not there. Did you stop using it or found a better solution?

  13. I love watching your videos you have a lot of useful information that help people out. I'm a huge fan but I am still running into a lot of problems like in my Google search Console. Would you happen to know how to fix things in there??

  14. Sir i wanna know

    1 how can I add chat option for buyers and sellers in woo commerce.
    2.how can I enable location for the buyer to find the seller near him in woo commerce

  15. Adam, are you recommending TIDIO to this day? What are your thoughts on the following live chat plugins:
    LiveChat, WP Live Chat Support, and Tawk.to Live Chat

  16. We'd like to add a Facebook messenger box to our website however we'd like to be able to take it off our website quickly and easily at certain times when the office is very busy and at weekends. Otherwise it would take us several hours (or even over a day) to reply during weekends & peak periods. Is this possible to easily take it off our website during peak hours & weekends?

  17. i want to make a complete random video chat website from gender selection to everything(just like omegle,coomeet etc) ,can you tell me from where i can learn that ,please tell

  18. Totally awesome! I had a free chat plugin that looked really old and boring and found your video. Based on your advice I got a free account with Tidio for my site at http://www.bestdigitalbusinesscard.net and it is the bomb! Thanks so much!!!

  19. Do you know about any potential conflict of this plugin with the cache plugins installed ? Thanks in advance for your answer

  20. I have a question for you. i saw the free plan for tidio., but i did read the terms and conditions. and just want to see what are your thoughts about all the data and personal information being theirs? it does sound good being free and all but i feel like i'm selling my soul to a company that has all rights over all information and can stop cancel service at anytime without notice. and leaves me wondering what will they do once they gather all the information they need. please advise

  21. Thank you so much for recommending this app. Right after I got it up and running a vister logged on. When I checked Wordfence I realized it was an idiot that been trying to hack my site. I would have loved to see his reaction when I was used the message customer feature to confront him.

  22. I installed Tidio yesterday. After some conflicts, chat was saying I was not available – their customer service chat informed me I had two accounts. Because I installed the plugin first before creating my account. I had to open WP dashboard, Plugins, Deactivate Account, then log in again with proper username. Afterwards testing out the chat, far exceeded my expectations for a 'free' plugin. You can send your website visitors PICTURES too inside the chat! Helpful for me and my cleaning service, to show before and afters to the visitor! thank you for this video!

  23. Hi Adam! I have to say that your videos are so helpful!! Every time I am searching for some help with my WordPress site you come up and you help me figure things out very fast. I really appreciate your help and dedication. Thank you so much!! Emilio

  24. How can we add a feature like when we are offline we can ask Name,Location,Phone number and message instead of just email??
    Please Guide

  25. I see you don't use this anymore….any updates to share to newer chat technology. Did it get over bearing having this on your site? Just curious.

  26. Always great watching your vids, Just started playing with tidio on local – do u reckon they also get all email addis through chat? Keep up the great work. -Chris.

  27. This was great, been searching for "online chat for your website" for a while now, and I think this has helped. Ever heard of – Ceyilliam Ceysaiah Removal – (do a google search ) ? Ive heard some great things about it and my partner got excellent results with it.

  28. Cheers for this, I been tryin to find out about "live chat software wordpress plugin" for a while now, and I think this has helped. You ever tried – Ceyilliam Ceysaiah Removal – (do a google search ) ? Ive heard some awesome things about it and my work buddy got great results with it.

  29. Do you still prefer this to Crisp? Crisp has lots of free features including seeing on which pages users are and where did they come from, only concern is script slowing down my website

  30. Good morning, I really enjoyed the video, Congratulations.

    I was wondering if you could help me as a chat plugin.

    Is there a possibility to redeem the username and email of the user logged into WordPress?

    Could not somehow rescue the user.

    I know not WordPress just enter the php code

    $ current_user = wp_get_current_user ();

    Which is not information, if anyone can help thank you very much.

    Att, Michael

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