Introducing the Google Help Forums

Introducing the Google Help Forums


>>JON: Hey, guys.
I’m Jon from the Google Help team. A few of us wanted to talk to you about some
exciting things that we have coming up, and that’s the latest in Google Help forums.
Many of you have already been using the forums in most Google products to talk with other
users about issues concerns, questions, suggestions or just about your experience that you’ve
had so far. These forums have proven to be one of the
best ways for you to find quick answers to most of your product questions.
We also rely on what you talk about in these forums to help us find out about bugs, and
develop our products the way you like. We’ve taken a hard look at the ways our forums
have been working up until now and developed a new system that has some features and improvements
that we think you’re going to like. Jen, do you a favorite thing about the new
forums?>>JEN: Of course.
Hi, guys. My favorite thing is that the new forums are
in a question and answer format. If you need help with something, you can simply
post a new question. Other users will then be able to post answers
to that question. As these posts are read, the person who asked
the question will have the ability to mark specific answers as the best answer.
You can then search by which questions have already been answered, so you’re sure to get
your answer quickly. It makes the whole process really efficient.>>ADAM: One thing you can use your profile
to do is display how active you are in a forum. You may know that we already recognize our
top contributors. With these improvements, we’ve created a dynamic
system that notices when someone’s been particularly helpful or active, and rewards them with new
forum privileges.>>BRENNA: Another thing we hope you’ll like
is an improved profile. In our new profiles, you can include cool
pictures and enter information about yourself. If you’re a member of multiple forums, you
won’t have to make a new profile for each one.
The information you save there will be visible on any product forum on which you’re active.>>JON: These are just a few of the features
we’ve added to our forums. There are lots of others you’ll find as we
roll the system out to all of our Google products. And we hope that you like them, and we look
forward to getting your feedback. Tell us what you like and what you’d like
changed. Start a discussion on the forum or attach
to a discussion that’s already happening. And we’ll be checking in to see what’s working
for you and make changes accordingly.

43 thoughts on “Introducing the Google Help Forums

  1. i wanna bulk upload 11 gmap add my business in spread sheet. I wanna include a foto. but theres no category.

  2. I'm the Administrator for CANADA'S WEST, a group on a nice Canadian video and photo uploading site OUR CANADA

    Check us out

  3. I've tried to do this by posting my problem on 5 different forums and no one responds back. I can't get any help from anyone at Google. It's frustrating. I went on to one blog and the creator/expert of it didn't know how to help me.

  4. I don't understand this forum! I can't get in because I have to sign out of YT but I get signed in all the time and I only can be signed in in ONE Google -account! I just want to know why someone closed his account!

  5. CHANGE THE HOMEPAGE BACK

    WE DON'T WANT OUR SUBSCRIPTIONS ALL IN A HUGE TOWER, WE WANT THEM IN ONE BOX THAT YOU CAN SEE WITH A GLANCE

    WE WANT TO SEE AT A GLANCE HOW MANY COMMENTS AND MESSAGES WE HAVE RECEIVED ON THE HOMEPAGE

    COPY AND PASTE THIS, SPAM IT EVERY WHERE UNTIL YOUTUBE STOPS TAKING FUNCTIONALITY AWAY FROM IT'S USERS

    SPAM THE YOUTUBE HELP FORUM AS WELL

    #changeitback!

  6. does anyone know how to find the "enable revenue sharring "button located in "my videos"?i am already embeded. thanks

  7. All of a sudden I cannot download videos. When I click on the download this video box nothing happens. It was working just fine 2 weeks ago and now won't work.

  8. Im trying to view one of my old videos and it says Embedding disabled by request, but i did not take it off, how do i re enable it, or do i have to upload it again

  9. This has something to do with Google +. I was duped into finally connecting the accounts. Since I didnt change the name from my channel name, no I cant disconnect the accounts!!!
    Lost access to my mail, etc.

  10. ░░░░░░███████ ]▄▄▄▄▄▄▄▄          Bob is building an army.
    ▂▄▅█████████▅▄▃▂           ☻/   This tank & Bob are against Google+
    Il███████████████████].      /▌    Copy and Paste this all over 
      ◥⊙▲⊙▲⊙▲⊙▲⊙▲⊙▲⊙◤..      /     YouTube if you are with us

  11. YouTube is so bogged down with the Google crap it keeps needing the web page recovered. This is on some fast Core i5 and Core i3 computers. There is no problem with any other sites like Facebook. I use a flash drive for buffering. Solid State drives don't make any difference either. My home page was Google Advanced Search for ages, not anymore. If Google can't do it right don't do it!

  12. Cant figure out how to remove a video from my page that I did not personally upload
    I have instructional videos that I post every week….somehow, other teachers are posting their videos on my page and I don't want them on there….HOW DO I REMOVE THEM    Please reply or email me      [email protected]

  13. Hey, John, I am facing a problem with uploading videos to Youtube channel I have, I log into the channel, I go to upload and upload the video, it asks me to make a channel, but I already have a channel but can't upload the video, please help. I could do it earlier as I have about 17 videos on that channel, but not now. Thanks in advance for your support.

  14. +Google
    My font color changed for no reason. Instead of blue and purple search results I get this black (dark green) color. What causes this? Oh, and it only happened in Firefox.

  15. Morning Google. Firstly, a big thank you for all your help over the years. I'VE BEEN HACKED, YET AGAIN! Guess they want to stop my darling daughter from shining on the net. But I refuse to let them win. Note. When I get the security code from Google to sign into my account. Sometimes the message is not from Google. A very strange voice message comes up and I have to hang up and start again, until I get the real one. This happened today, after I stupidly clicked on a video, which I thought was a kind message for my daughter in the comments section on You Tube. See my complaint: https://productforums.google.com/forum/#!topic/youtube/myeWBTCBDes;context-place=forum/youtube Google is there any chance we could get a meeting to discuss the problems I have had over the years and get your support. We have so many talented children in the world, and they deserve to be treated with respect and honour. As do mothers. Best wishes, Sharon xxx

  16. Calendar FIX PLZ – add "every other week" to options for rocurring events. – did not match any answers in Google Account Help.

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