Wix vs Squarespace: What’s the best website builder?

Wix vs Squarespace: What’s the best website builder?


Not sure what’s the right website builder
for you? Wix, Squarespace or even something else? I promise you’ll have a much better
idea after watching this short video! Welcome to WebsiteToolTester where we review
website builders all day so you don’t have to!
Let me walk you through the six main differences of these two products.
Which one is faster to learn? Wix is a straightforward drag and drop editor that is pretty much self-explanatory.
You move elements to the canvas and simply edit them. And you’ll have lots of freedom
to create whatever you like. Squarespace, on the other hand, is much more
restrictive. They use a grid system where elements need to snap in. So even simple things
like resizing an image can mean having to use spacer elements, creating columns, adjusting
them … in essence clicking around quite a lot. Another inconvenience is that all your changes
will be published live directly. There is no “publish” button as there is in Wix. Squarespace does have the advantage that it’s
more structured and it’ll be slightly harder to mess up your website completely. However, should disaster strike your Wix website,
you can always use the powerful backup and restore feature to get one of your previous
site versions back. Squarespace doesn’t have anything comparable. Wix takes this point home with ease!
The next battle will be fought out in SEO – search engine optimization. Most websites
receive the majority of their traffic via Google. So let’s check which is a better
SEO ally for your site. Wix used to have quite a few flaws in the
past. However, they’ve improved significantly over the years. Now you basically have access
to all important areas of your website like the page title, URLs and image alt-texts. With Squarespace this looks a little different.
Your page titles are pretty much the most important part to optimize as Google values
them highly. However, Squarespace only lets you edit them on regular content pages. For
blog articles and product pages they will just auto-generate the title, which poses
a significant limitation. There are even a couple more limitations that
you can study on our website if you like. I guess you suspected it already, but SEO-wise
all Squarespace is able to get is a bloody nose.
Blogging is Squarespace’s claim to fame as this has always been their focus. Pro features
like running a multi-author blog, scheduling, Disqus integration and AMP support for faster
mobile loading. They even boast a podcasting feature that lets you host your audio files
for Apple Podcasts. There isn’t much to win for Wix in this
arena, right? To be honest, no. Wix does provide a pretty decent basic blog, which will be
enough in 80% of all use cases. If blogging is your main area of activity though, you
may find it too limiting. Just keep in mind the SEO limitations of Squarespace that apply
to the blog too. Squarespace shortens the distance to 2:1.
An area where Wix has invested heavily is the App Market. You can choose from more than
250 apps, the majority of which also have a free option. Among them, for example: Wix Bookings for
online appointments reservations, Wix Events to manage your events, live chat apps for
customer support and much more. Many of them are designed by Wix themselves, which has
the advantage that you can be pretty sure they’ll be supported in the future. Squarespace, on the other hand, doesn’t
offer anything like the App Market. To add external apps you’ll need to do a “code
injection”. While this sounds worse than it actually is – you just copy & paste a piece
of code – it is certainly not very convenient. And most of all, you are lacking the Wix-made
high-quality apps. As you can imagine, Wix now leads 3:1.
A short while back we did a pretty intensive study of website builders and their support
quality. Both Wix and Squarespace have excellent knowledge
bases. You should be able to resolve most of your issues without ever contacting a human
agent. Squarespace has an edge though when it comes
to personal support. Although live chat wasn’t always available when we needed it, it is
great to generally have it. Wix doesn’t do live support but you can expect email responses
within a day. Most importantly, the quality of Squarespace’s
replies tended to be a bit higher overall. 3:2, Squarespace takes this one home.
So in terms of features, Wix seems to have a clear lead. But what about value for money?
Where do you get the better deal? Wix’s cheapest ad-free plan that lets you
use your own domain name is Combo. Currently, they charge you $14.50 per month or $11 if
you commit for a full year. The same ad-free plan with a domain name is
called ‘Personal’ at Squarespace. It’s either $16 if you pay month to month or $12
when you sign up for a full year. Overall, Wix is not only slightly cheaper
but you also have the option to use the ad-sponsored free plan! This gives you a couple of important
advantages: you can take your time to finalize your website
without having to pay just yet. Possibly even never if you don’t care about the Wix ad!
If you ever decide you don’t want to pay for your website anymore, you just downgrade
to a free website. This way you won’t lose all your content as opposed to Squarespace. You probably guessed it, the value for money
point goes to Wix too. And there we have our final score. Wix wins
this match pretty clearly 4:2. Let’s briefly summarize the individual rounds:
Ease of use: Wix SEO: Wix
Blogging: Squarespace Additional apps: Wix
Support: Squarespace Value for money: Wix If you need more information please check
out WebsiteToolTester where we have in-depth reviews for Wix, Squarespace as well as many
other website and ecommerce tools such as Weebly, Shopify and WordPress. And if you have a question about this video,
please leave a comment!

32 thoughts on “Wix vs Squarespace: What’s the best website builder?

  1. My first career was in hotels. My properties won every available customer service award, one of which maintained the top spot. I know customer service and superior customer care environments. Squarespace is the single worst customer service I have ever experienced. And that’s really saying something, given how heavily I’ve had to rely on telecommunications 😉. Squarespace is not only inept, but in their current form, utterly incapable of providing anything one could remotely and quite generously label customer service. Paying for squarespace is a gamble, not an investment. It is tantamount to tying your hands being your back before jumping in, weighted with rocks, into a the Marianas Trench. Small chance of success with your business, or no chance at all, your choice, but the only guarantees you get with squarespace is failure 🤷‍♂️

  2. I disagree with you WebsiteToolTester. SquareSpace is WAY better than wix. I know that because me and mom use SquareSpace, and its the best thing ever. Plus, SquareSpace should get the point for pricing. Wix is cheaper from like a dollar. Plus, you get more things from them. Like unlimited bandwidth, website metrics, 24 hour customer support, etc. I can go on and on and on. I think SquareSpace takes the win.

  3. Thank you for this video, it really helped me to decide which one is better to use for my website. I am surprised you don’t have more subscribers because your tips and information is very useful which is why I have subscribed and clicked the bell.

  4. Wix gets our vote! Both are great but Wix edges Squarespace with flexibility and free content available. Do you guys agree? Interested in other opinions as well!

  5. Just the fact that Wix allows me to customize everything. To literally put anything anywhere on the site without being restricted to dedicated modules or whatever. And it has a working Undo feature (Weebly frustrated the heck out of me with that). It is far superior.

  6. For starting a hair business do you think wix is good..or maybe even weebly or are they two different levels?

  7. Squarespace is investing heavily in sponsoring youtube creators so the general idea is that it is better, but in fact Wix wins the game, and it's been almost a year since I m using it and i'm really happy with it! 😀

  8. do both companies provide the ability to have a store with your website with something like PayPal ?

  9. Squarespace Personal plan doesn't support code injection last time I checked. So keep that in mind because this is quite limiting. You have to buy the "business" package for it to be available.

  10. Tbh i dont mind slow support service, even it's useful for e-commerce website, but yeah.
    Thank you your time OP

  11. I found this video very reassuring thanks! I was considering moving to Squarespace but I guess I'll stick with Wix.

  12. Sadly this came across as an ad for wix, which makes me think there is much more to the story. The categories seem biased to wix, and it was clear from the beginning who the winner would be.

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